SHIPPING & DELIVERY
All domestic orders are shipped using Australia Post’s eParcel service and are fully registered. A signature is required to accept the goods from Australia Post. If the goods are unable to be delivered to your nominated address or if there is no one in attendance to sign for the goods, Australia Post will redirect them to your nearest Post Office where they will be available for pick up. Photo I.D. may be required. Australia Post will not leave the goods at your place of delivery if they are unable to be signed for.
Stringers Sports Store will deliver all footwear purchases sent within Australia for a postage fee of $9.50 for the first pair. If the order is for 2 pairs of shoes, the cost is $12.50, 3 pairs are $15.50 and 4 pairs are $20.00. We do not charge a handling fee.
We endeavour to get your package to you within 3-5 business days, however most orders are sent and received within 2 – 3 business days. If we need to order the shoes in for you this may add several extra days.
Express Post is available for a cost of $12.50 per pair. This is in reference to the service from Australia Post, we cannot guarantee next day delivery. However, in some instances we may need to order in the items from our suppliers which may add 2-5 business days to your delivery time.
We recommend calling the store first if goods are needed urgently to check stock availability and one of our friendly staff will advise on estimated delivery.
Note For Peak Periods
Please note that in periods of heavy sales we often have to order in stock from suppliers. This can add multiple days to your order delivery time as we have no control over how long it takes suppliers to deliver to us.
Please note, that due to current events we are unable to supply our complimentary gift of free socks with online orders. We hope to be able to continue this once things settle down. We hope you understand and we are sorry for any inconvenience caused.
Please note it is best to use your personal email address (@gmail , @bigpond , @optusnet etc. ) Most government emails (@edumail.vic.gov.au etc) have active spam / junk file filters enabled , so these notifications are generally rejected , so you will not receive any notifications from us in regards to tracking details etc.
We are only able to ship certain brands Internationally. Please email us direclty for specific information. The cost of International Shipping varies depending on weight of the parcel and the country of destination. The cost of International Shipping is $25.00 per pair . There may be various Taxes and Duties payable so please check with you local Authorities or Customs Dept for further information before you order.
International On Line Tracking is only available for certain countries. Please check with us which countires offer this service. If On Line Tracking is not availble the goods are sent at the purchasers own risk. We are unable to take responsibilty for goods sent to countires which do not offer a tracking service.