SHIPPING & DELIVERY

Domestic Orders

We use a variety of Domestic Couriers to delivery your parcel . We will select our Courier partner to deliver the parcel directly to you in the fastest possible manner at our cost . We useĀ  Sendle , Couriers Please , TNT , Startrack , Aramex , Allied Express and DHL . Whichever courier will deliver the parcel to you the fastest will be the one we select. Please note we are currently unable to send to PO Boxes or Parcel Lockers. We also request that a signature is provided upon delivery so that we have a POD – ( PROOF OF DELIVERY ) . If there is no one at your selected address then the parcel may be sent to a Parcel Pick-Up point for collection . A proof of identity may also be required in order to collect your parcel .

STANDARD Shipping

Stringers Sports Store will deliver all footwear purchases sent within Australia for a postage fee of $9.50 for the first pair. If the order is for 2 pairs of shoes, the cost is $12.50, 3 pairs are $15.50 and 4 pairs are $20.00. We do not charge a handling or a processing fee.

We endeavour to get your package to you within 3-5 business days, however most orders are sent and received within 2 – 3 business days. If we need to order the shoes in for you this may add several extra days.

CLICK & COLLECT Orders.

We offer a Click & Collect service also – this is the fastest way to obtain your new shoes . Naturally there is no delivery cost involved. If you prefer to collect your purchase from us please select ‘PICK-UP FROM STORE’ during the check out process and we will send you an automated email to let you know as soon as your order is ready to be collected . Please wait for this notification before you make the trip to our store .

OUR ADDRESS IS :

1080 Dandenong Road

Carnegie , Victoria , 3163

Note For Peak Periods

Please note that in periods of heavy sales we often have to order in stock from suppliers. This can add multiple days to your order delivery time as we have no control over how long it takes suppliers to deliver to us.

Email Notifications

Please note it is best to use your personal email address (@gmail , @bigpond , @optusnet etc. ) Most government emails (@edumail.vic.gov.au etc) have active spam / junk file filters enabled , so these notifications are generally rejected , so you will not receive any notifications from us in regards to tracking details etc.

International Orders

We are only able to ship certain brands Internationally. Please email us direclty for specific information. The cost of International Shipping varies depending on weight of the parcel and the country of destination. The cost of International Shipping is $35.00 per pair . There may be various Taxes and Duties payable so please check with you local Authorities or Customs Dept for further information before you order.

International On Line Tracking is only available for certain countries. Please check with us which countires offer this service. If On Line Tracking is not availble the goods are sent at the purchasers own risk. We are unable to take responsibilty for goods sent to countires which do not offer a tracking service.

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